FAQs

What documents do I need for international travel as an Indian citizen?

You'll need a valid passport (with at least six months validity from the date of return), appropriate visas for your destinations, travel insurance documentation, confirmed return tickets, and hotel bookings. For certain countries, you may also need proof of sufficient funds and a travel itinerary. Keep digital and physical copies of all documents separately for safety.

How far in advance should I book my holiday package?

For international destinations, booking 6-12 months ahead is ideal, especially for popular seasons like summer, Christmas, or New Year. Domestic packages can be booked 1-3 months in advance. However, last-minute deals are sometimes available in off-peak seasons. Early booking often secures better rates and your preferred accommodation choices.

What payment options do you offer, and is there a flexible payment plan?

We accept credit/debit cards, net banking, UPI, and bank transfers. For packages booked well in advance, we offer flexible payment plans where you can pay a booking deposit (typically 25-30%) followed by instalments, with full payment required 30 days before departure.

Do your packages include travel insurance, and what does it cover?

Most of our international packages include basic travel insurance covering medical emergencies, trip cancellations, and baggage loss. However, we recommend upgrading to comprehensive coverage, especially for destinations with high healthcare costs. Optional add-ons include adventure activity coverage, higher medical limits, and COVID-19 specific protections.

What is your cancellation and refund policy?

Cancellation policies vary by package and destination. Generally, cancellations made 30+ days before departure incur a 10% fee, 15-29 days before incur 25-50%, and less than 14 days may be non-refundable. Force majeure situations are handled case-by-case. We recommend travel insurance to protect against unexpected cancellations.

Can itineraries be customized for special requirements or interests?

Absolutely! We specialize in tailor-made experiences. Whether you need wheelchair accessibility, traveling with young children, celebrating a special occasion, or pursuing specific interests like wildlife photography or culinary experiences, our consultants can customize existing packages or create bespoke itineraries. Customization requests should be made during initial booking discussions.

How do I get the best deals on international flight tickets?

Book at least 6-8 months in advance for optimal rates, especially for peak season travel. Consider flexible dates as midweek flights are often cheaper than weekends. Our fare calendar shows price trends, helping you identify the most economical travel dates. For complex itineraries with multiple destinations, our consultants can create custom routings that may cost less than individual bookings.

What is the visa processing time for popular destinations?

Processing times vary significantly: Schengen visas typically take 10-15 working days, UK visas 3-5 weeks, US visas require appointment waiting periods (currently 12 months+) plus 3-5 days for processing, while certain destinations offer visa-on-arrival or are visa-free for Indian travellers. Factor in additional time during peak travel seasons. Our visa assistance service helps streamline applications and tracks processing status.

What mobile/data options work best for Indians traveling internationally?

International roaming packs from Indian providers offer convenience but at premium rates. For trips longer than 5 days, local SIM cards usually provide better value. Alternatively, our travel packages can include portable WiFi devices that connect multiple devices. Download essential apps and maps for offline use before departure, and consider using messaging apps that work efficiently on low bandwidth.